Privacy Policy

1. Introduction

Optivest.co.uk (“We”, “Us”, “Our Website”) is committed to protecting the privacy of our visitors and users. This Privacy Policy explains how we collect, use, protect and share your personal data. This policy is prepared in accordance with UK data protection laws and the General Data Protection Regulation (GDPR).

2. Information Collected

We may collect the following personal information through our website:

2.1 Identity Information

Your name, surname, and contact information (email address, phone number, address).

2.2 Technical Information

Your IP address, browser type, device information, operating system, and internet service provider.

2.3 Usage Data

Pages you visited, date and time of access to the site, time spent on the page, and other interaction data.

2.4 Payment Information

For commercial real estate purchases, your credit card information, bank account details, and billing address.

3. Purpose of Using the Information

We use the information we collect for the following purposes:

• 3.1 Service Provision: To provide and improve the services on our website.
• 3.2 Customer Support: To fulfill your requests and answer your questions.
• 3.3 Legal Obligations: Fulfilling tax, accounting, and other legal requirements.
• 3.4 Security: Preventing fraud, cyberattacks, and other security threats.
• 3.5 Marketing: To provide you with personalized offers, promotions, and updates (only with your explicit consent).

4. Sharing Information

We will only share your personal data in the following circumstances:

• 4.1 Legal Obligations: In cases of court orders, official authority requests, or legal requirements.
• 4.2 Service Providers: Limited access may be provided to payment processors, hosting providers, and other third-party service providers.
• 4.3 Business Partners: Within the scope of commercial collaborations, only with your explicit consent.

5. Data Security

We take the following measures to protect your personal data:

• 5.1 Encryption: We keep your data secure by encrypting it.
• 5.2 Access Control: Only authorized personnel can access the data.
• 5.3 Regular Audits: We regularly review and update our security measures.

However, please note that data transmission over the internet is not entirely secure.

6. Data Retention Period

We retain your personal data for as long as necessary to fulfill our legal obligations and legitimate business interests. For example:

• 6.1 Customer accounts: As long as your account is active.
• 6.2 Payment information: For legally mandated retention periods (e.g., for tax purposes).
• 6.3 Contact information: For 6 months after we respond to your request.

7. Your Rights

Under GDPR, you have the following rights:

• 7.1 Right of Access: To know what information we hold about you.
• 7.2 Right to Correction: Update your incorrect or incomplete information.
• 7.3 Right to Erasure: Request deletion of your data.
• 7.4 Right to Object: Object to our data processing activities.
• 7.5 Right to Restriction: Temporarily restrict the use of your data.
• 7.6 Data Portability Right: Transfer your data to another organization.

To exercise these rights, you can contact us via email at info@optivest.co.uk.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your user experience. Cookies are used for the following purposes:

• 8.1 Mandatory Cookies: Necessary for the basic functionality of our website.
• 8.2 Performance Cookies: Used to analyze and improve site performance.
• 8.3 Marketing Cookies: Used to provide personalized advertisements.

You can manage your cookie preferences through your browser settings. Please note that disabling some cookies may affect site functionality.

9. Third-Party Links and Services

Our website may contain links to third-party sites whose privacy policies are not under our control. We recommend reviewing the privacy practices of these sites. We also analyze user behavior using third-party services such as Google Analytics.

10. Children's Privacy

Our website does not knowingly collect personal information from children under the age of 13. If you believe your child has provided such information, please contact us.

11. Policy Changes

We may update this Privacy Policy. Changes will take effect upon publication of the updated version.

12. Contact Information

If you have any questions or concerns regarding our Communications Privacy Policy, please contact us at:

Email: info@optivest.co.uk
Phone: +44 7846 364154